Frequently Asked Questions
- 01
Riilay is a comprehensive security agency management software designed specifically for security professionals. It's built to address the common pain points of the industry, such as outdated systems, unexpected costs, and poor customer service.
- 02
Riilay offers a range of features to streamline operations and improve efficiency, including GPS tracking, geofencing, scheduling, incident reporting, and more. It also provides real-time insights and customizable reports to help agencies make informed decisions.
- 03
Riilay stands out with its focus on simplicity, adaptability, reliability, and affordability. It offers a superior customer experience, flexible pricing options, and a commitment to long-term partnerships.
- 04
Yes, Riilay is designed with user-friendliness in mind. It offers a smooth onboarding process with live training, hands-on guidance, and personalized sessions.
- 05
Yes, Riilay provides onboarding assistance, training, and ongoing support to ensure you get the most out of the platform.
- 06
Yes, Riilay offers customizable report templates so you can tailor daily activity reports, incident logs, and more to meet your operational needs.
- 07
Absolutely. Riilay utilizes dedicated servers to ensure minimal downtime and seamless performance. It also provides ongoing technical assistance and proactive problem-solving.
- 08
Riilay offers flexible pricing options, including long-term agreements with discounted rates. There are no hidden fees or long-term contract requirements.
- 09
Riilay provides tools for scheduling, shift management, incident reporting, and task management. It also offers GPS tracking and geofencing to monitor field officers' locations and activities.
- 10
Riilay includes communication tools and a client portal to facilitate seamless communication between the agency and its clients. It also provides customizable reports and analytics to improve transparency and decision-making.
- 11
Riilay is built with robust security measures to protect sensitive data. It also complies with relevant industry standards and regulations.
- 12
You can visit the Riilay website or contact their sales team to learn more and schedule a personalized demo.
Find answers to common questions about Riilay’s guard tour patrol system, including setup, features, pricing, and support - everything you need to get started with confidence.